When must attendance be at the next scheduled training following the execution of the Franchise Agreement with Exit?
Exit Franchise · 2025 FDDAnswer from 2025 FDD Document
You and any individual who will serve as the administrator of your Franchise office must attend and complete the initial training program to EXIT Realty Upper Midwest and EXIT's satisfaction. Attendance must be at the next scheduled training following your execution of the Franchise Agreement. In addition, within 60 days after completion of the initial training, you must complete and attend the 1-day training course conducted by EXIT Realty Upper Midwest (if offered) at a location within the State of Iowa. There are no charges for the Iowa [insert your state] course or the materials. However, you are responsible for your own lodging, meals and incidental expenses. At the option of EXIT, some or all of the training may be online.
EXIT currently offers an Advanced Broker Course known as the Master Broker Summit. The prerequisite to attending this course is that the Franchisee must have first attended the Franchise Management Training Course. It is recommended that this Advanced Broker Course be attended at least once during the five-year term of the Franchise Agreement.
Source: Item 11 — FRANCHISOR'S AND SUBFRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–24)
What This Means (2025 FDD)
According to Exit's 2025 Franchise Disclosure Document, attendance at the next scheduled training is mandatory following the execution of the Franchise Agreement. Specifically, both the franchisee and the individual who will administer the franchise office must attend and complete the initial training program to the satisfaction of Exit Realty Upper Midwest and Exit. This requirement ensures that franchisees are properly equipped with the knowledge and skills necessary to operate their Exit franchise effectively from the outset.
Furthermore, if Exit's next scheduled training program is offered before the franchise office opens, the franchisee must attend that program. Otherwise, the franchisee is required to attend the next scheduled training program. Exit offers its initial training program a minimum of twice a year, providing multiple opportunities for new franchisees to fulfill this requirement. This flexibility helps accommodate various opening timelines and logistical considerations for franchisees.
It is important to note that Exit charges franchisees $500 if they sign up for training but fail to attend or cancel with less than 30 days' notice. This fee increases to $1,000 if the cancellation occurs less than 10 days before the training. These cancellation fees underscore the importance of franchisees committing to the training schedule and managing their timelines effectively. While Exit offers some or all of the training online at its option, franchisees should be prepared to attend in person if required.