What should an Exit agent do if a problem arises with a fellow agent?

According to Exit's 2025 Franchise Disclosure Document, if an agent encounters a problem with another agent, they should discuss the issue privately with their manager. It is important to refrain from involving other agents in the problem. This policy is part of Exit's commitment to maintaining a professional and ethical environment within the company.

This approach ensures that issues are addressed through the proper channels, allowing management to mediate and resolve conflicts effectively. By keeping the matter private and involving a manager, Exit aims to prevent the escalation of disputes and maintain a harmonious working environment. This also aligns with Exit's broader emphasis on cooperation, goodwill, and professional conduct among its agents.

For a prospective franchisee, this means that Exit has established procedures for handling interpersonal issues, providing a structured way to address concerns. It also highlights the importance of communication with management and adherence to company policies in resolving conflicts. This can be beneficial for maintaining a positive and productive workplace, as well as protecting the company's reputation and integrity.