Under what terms and conditions will Even Hotels provide service for Juice equipment?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Customer may use Company's service network without any additional charge for all ordinary course mechanical repairs reasonably needed for Juice equipment provided by Company. Service in respect of Juice equipment will be on the terms and conditions set forth in Section 6.1 of Exhibit A-1 attached to this Agreement.
Company will not be obligated to provide service when it is prevented from doing so due to strikes, civil disturbances, unavailability of parts or other causes beyond the reasonable control of Company. Company will not be liable for damages of any kind arising out of delays in rendering service for such reasons. In such cases, the Hotels will continue to comply with the Agreement, but only to the extent reasonably possible under the circumstances.
CUSTOMER ACKNOWLEDGES THAT COMPANY IS NOT A MANUFACTURER OF THE EQUIPMENT AND THAT COMPANY HAS MADE NO REPRESENTATIONS OF ANY NATURE WHATSOEVER PERTAINING TO THE EQUIPMENT OR ITS PERFORMANCE, WHETHER EXPRESS OR IMPLIED, INCLUDING (WITHOUT LIMITATION) ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES RELATING TO THE DESIGN, CONDITION, QUALITY, CAPACITY, MATERIAL OR WORKMANSHIP OF THE EQUIPMENT OR ITS PERFORMANCE, OR ANY WARRANTY AGAINST INTERFERENCE OR INFRINGEMENT, OR ANY WARRANTY WITH RESPECT TO PATENT RIGHTS, IF ANY, PERTAINING TO THE EQUIPMENT.
COMPANY WILL NOT BE RESPONSIBLE FOR ANY LOSS OF PROFITS, ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL LOSSES, OR DAMAGES OF ANY NATURE WHATSOEVER, RESULTING FROM THE DELIVERY, INSTALLATION, MAINTENANCE, OPERATIONS, SERVICE OR USE OF ANY EQUIPMENT OR OTHERWISE.
TO THE EXTENT THAT WARRANTIES EXIST FROM THE MANUFACTURERS OF THE EQUIPMENT AND TO THE EXTENT ALLOWED BY CONTRACT AND LAW, COMPANY WILL MAKE AVAILABLE TO EQUIPMENT LESSEE ANY APPLICABLE MANUFACTURER'S WARRANTY.
PSH Owner will, at its expense, keep the Equipment in good condition, and working order.
PSH Owner will pay all costs incurred in connection with the daily maintenance and operation, and where required by law, ownership or possession of the Equipment during the term of this Lease.
PSH Owner's sole recourse against Company with respect to service provided by Company or its agents to the Equipment is that Company will correct any defective workmanship at no additional charge to Customer, provided that Company is given prompt notification of any defective workmanship.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the company offers a service program for Juice equipment. Under this program, franchisees can use Even Hotels' service network without incurring additional charges for standard mechanical repairs that are reasonably necessary for the Juice equipment provided by the company. The specific terms and conditions for service related to Juice equipment are detailed in Section 6.1 of Exhibit A-1 of the franchise agreement.
However, Even Hotels will not be obligated to provide service if prevented by strikes, civil disturbances, unavailability of parts, or other causes beyond its reasonable control. The company is also not liable for any damages resulting from delays in providing service due to such reasons. In these situations, the hotels are expected to comply with the agreement to the extent reasonably possible under the circumstances.
It is important to note that Even Hotels is not the manufacturer of the equipment and provides no warranties, either express or implied, regarding the equipment's performance, including merchantability or fitness for a particular purpose. To the extent that manufacturers' warranties exist, Even Hotels will make these available to the equipment lessee, if allowed by contract and law. The franchisee (referred to as PSH Owner) is responsible for keeping the equipment in good condition and working order, as well as covering the costs of daily maintenance and operation. The franchisee's sole recourse against Even Hotels for service issues is that Even Hotels will correct any defective workmanship at no additional charge, provided they are promptly notified of the issue.