Under what circumstances, related to special circumstances and written permission from IHG, might an Even Hotels location be permitted to operate fewer than 24 hours a day?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Throughout the entire License Term, Licensee will at its sole cost and expense:
- (4) operate the Hotel 24 hours a day every day in accordance with the Standards, except as otherwise permitted by IHG in writing based on special circumstances;
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, franchisees are generally required to operate their hotels 24 hours a day. However, there is an exception to this rule. IHG (InterContinental Hotels Group), the franchisor, may grant written permission allowing an Even Hotels location to operate fewer than 24 hours a day, but this is only considered under special circumstances.
This indicates that franchisees must adhere to a strict operational schedule to maintain brand standards and guest service levels. The possibility of obtaining permission to deviate from the 24-hour operation is not guaranteed and depends on IHG's assessment of the specific circumstances.
For a prospective Even Hotels franchisee, this means that they should anticipate operating the hotel around the clock. If they foresee any potential challenges in maintaining 24-hour operations, they should discuss these concerns with IHG during the due diligence process to understand the likelihood of obtaining an exception. It is important to remember that any exception must be obtained in writing from IHG.