Under what circumstances is Even Hotels not obligated to provide service for Dispensers?

According to Even Hotels' 2025 Franchise Disclosure Document, Even Hotels is not obligated to provide service for dispensers when prevented from doing so due to strikes, civil disturbances, unavailability of parts, or other causes beyond its reasonable control. In such instances, Even Hotels will not be liable for damages resulting from delays in service. However, the hotels are expected to continue complying with the agreement to the extent reasonably possible under the circumstances.

This means that if unforeseen events like labor strikes or social unrest disrupt the supply chain or the ability of Even Hotels to provide services, franchisees may experience delays in dispenser maintenance and repairs. While Even Hotels is not liable for any damages caused by these delays, the franchisee is still expected to adhere to the franchise agreement as much as possible.

This clause protects Even Hotels from liability when external factors impede their ability to fulfill service obligations. However, it also places some risk on the franchisee, who may need to find temporary solutions or endure disruptions until normal service can be restored. Prospective franchisees should consider the potential impact of such events on their operations and revenue.