What is the System Assessment for Even Hotels for a new build hotel?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
- (12) participate in IHG's quality evaluation system, as such system may be modified by IHG from time to time (the "Quality System").
The Quality System may include, but shall not be limited to, online questionnaires for the Hotel to complete and/or inspections of the Hotel by IHG's representatives;
(13) permit inspection of the Hotel by IHG's representatives at any time and give them free lodging for such time as may be reasonably required to complete their inspections; and take all such steps as are necessary to incorporate into the Hotel operations any corrections and modifications IHG requires to maintain the Standards, as quickly as is reasonably possible;
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Submit “Preliminary Plans” to IHG, for IHG’s review and approval, before starting construction and in no event later than the Preliminary Plans Due Date set forth in Attachment “A” or such other date as IHG may agree with Licensee in writing. “Preliminary Plans” means site plans, building floor plans (all floor levels), enlarged guest room plans for all room types and exterior elevations with a color rendering as prepared by a qualified, licensed architect with knowledge of commercial building design and construction, including spatial relationships, and general quality of building systems, elements, products and materials, as is necessary to describe adequately the design of the Hotel.
Licensee shall cause the Hotel to be constructed according to the Final Plans and the FF&E Specs approved by IHG, and IHG shall determine at its election whether construction has been
- completed in accordance with the Final Plans and the FF&E Specs. Licensee must correct or replace any changes from the approved design as noted during construction.
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The Hotel shall not be opened for business under the Brand System unless and until:
(a) IHG has approved and accepted, in advance, in writing:
(i) the construction of the Hotel in accordance with the Final Plans, the Standards, Life Safety systems, the FF&E Specs, and IHG's requirements; IHG may require Licensee to deliver an architect's certification that the Hotel has been completed in accordance with the Final Plans and a copy of the certificate of occupancy for the Hotel; and,
(h) Licensee has notified IHG in writing that all requirements for construction, furnishing and opening the Hotel have been completed and the Hotel is ready to open as a Brand System Hotel;
(i) Licensee has employed a general manager and department managers and they have successfully completed IHG's training programs; and
(j) IHG has granted written approval to open and operate the Hotel as a Brand System Hotel and established the Opening Date.
D. Maintenance of Standards.
IHG will seek to maintain high standards of quality, cleanliness, appearance, design and service at all hotels using the Brand System so as to promote, protect and enhance the public image and reputation of the "EVEN® Hotels" name and to increase the demand for services offered by the Brand System. IHG's judgment in such matters shall be controlling in all respects, and it shall have wide latitude in making such judgments.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, franchisees must participate in IHG's quality evaluation system, which may include online questionnaires and inspections by IHG representatives. Franchisees are required to allow IHG representatives to inspect the hotel at any time and provide them with free lodging during inspections. Additionally, franchisees must promptly implement any corrections or modifications required by IHG to maintain brand standards.
Prior to construction, franchisees must submit evidence of insurance, proof of possession of the premises, all necessary construction permits, and a proposed construction schedule to IHG for approval. Franchisees must also submit "Preliminary Plans" prepared by a qualified, licensed architect for IHG's review and approval before starting construction. These plans must include site plans, building floor plans, enlarged guest room plans, and exterior elevations with color renderings.
Before opening the hotel, IHG must approve the construction, installation of equipment and furniture, and the staffing and training. IHG may also require an architect's certification that the hotel has been completed according to the Final Plans and a copy of the certificate of occupancy. The franchisee must notify IHG in writing that all construction, furnishing, and opening requirements have been met, and that a general manager and department managers have completed IHG's training programs. IHG will then grant written approval to open and operate the hotel and establish the Opening Date.
IHG has the right to ensure the hotel complies with the Final Plans and FF&E Specs. If construction changes are noted, the franchisee must correct or replace them. IHG can determine if construction is completed according to their standards. IHG also maintains high standards of quality, cleanliness, appearance, design, and service at all Even Hotels locations. IHG's judgment in these matters is controlling, and they have wide latitude in making such judgments.