What are the Even Hotels support hours in Portuguese on Saturdays and Sundays?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
| Language | Hours (EasternTime) |
|---|---|
| English | 24 hours a day, 7 days a week |
| French | 24 hours a day, 7 days a week |
| Spanish | 24 hours a day, 7 days a week |
| Portuguese | 8:00 AM –9:00 PMMonday - Friday 8:00 AM –7:00 PMSaturday -Sunday |
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, support in Portuguese is available from 8:00 AM to 7:00 PM Eastern Time on Saturdays and Sundays. This indicates that while English, French, and Spanish support is offered 24/7, Portuguese support has limited availability during the weekend.
For a prospective Even Hotels franchisee, this means that if you or your staff require assistance in Portuguese outside of these hours on weekends, it will not be available. This could be a significant consideration if your hotel caters to a substantial number of Portuguese-speaking guests or employs Portuguese-speaking staff who may need support during those times. It is important to plan staffing and support needs accordingly to ensure smooth operations and guest satisfaction.
It would be prudent for potential franchisees to inquire whether there are plans to extend the hours for Portuguese support in the future, or if alternative support options are available during the off-hours. Understanding the language support capabilities is crucial for managing the hotel effectively and providing adequate service to all guests.