Which sections of the Even Hotels License Agreement address compliance with the standards and policies/operating standards?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
as defined by Smith Travel Research, Inc. You must obtain Holiday's written consent before entering into any lease, management agreement or other similar arrangement for the operation of the hotel or any part of the hotel with any entity. Holiday may require that any management company you hire have experience in managing hotels similar to EVEN® Hotels.
If Holiday requires that you hire a management company to operate your hotel, it may require that you hire this company or person within a specific period of time either after signing your License or before the date your hotel opens in the Brand System. You must notify Holiday in the designated timeframe before hiring or changing your management company for any reason. These conditions would be determined by Holiday and contained in your License. Holiday may reject a proposed management company if Holiday determines that it is inexperienced in the hospitality business, generally unqualified to operate the hotel or unwilling or unable to: (1) comply with all requirements of Holiday under the License and the Standards, (2) cease operating the Hotel as an EVEN® Hotel once the License terminates, or (3) treat the terms of the License as superior over any conflicting terms in the agreement between you and your management company.
Holiday may determine that you are not qualified to operate the hotel, and if so, Holiday will require you to retain a management company to operate the hotel. Normally, Holiday does not require that you engage it or one of its affiliates as the management company in order to obtain a License. Occasionally, because of the distribution of company managed hotels in a particular geographic area, or other factors, Holiday may determine that the development or conversion of a hotel is appropriate only if one of its affiliates manages the hotel. In that case, Holiday may condition the granting of a License on one of its affiliates managing the Hotel.
You may hire a General Manager and all staff members and/or employees of your own choice without Holiday's advance approval; provided, however that your License may require a specified level of experience for such individuals. The General Manager and other department heads and staff, including Directors of Sales, must attend Holiday's training programs (see Item 11).
Holiday does not impose restrictions, nor does it require you to impose restrictions, on any of your employees.
Source: Item 9 — LICENSEE'S OBLIGATIONS (FDD pages 68–69)
What This Means (2025 FDD)
Based on the 2025 Even Hotels Franchise Disclosure Document, several sections of the License Agreement address compliance with standards and operating policies. Item 15 discusses the obligation to participate in the actual operation of the licensed business, stating that any management company hired must comply with all requirements of Holiday under the License and the Standards. Additionally, Item 23 includes a condition that the Licensee must provide food and beverage service as required by the Standards. If a branded restaurant is operated adjacent to or inside the hotel, the Licensee must ensure that the restaurant complies with guest life and safety standards, keeps the restaurant open during required hours, provides all programs required by IHG, allows hotel guests to charge restaurant bills to their hotel folio, and includes the restaurant in guest satisfaction surveys and quality inspections. These stipulations ensure that Even Hotels maintains consistent brand standards across all franchise locations.
These requirements are typical in the franchise industry, as franchisors need to ensure brand consistency and quality control across all locations. By mandating compliance with specific standards, Even Hotels aims to deliver a consistent guest experience and protect its brand reputation.
A prospective franchisee should carefully review these sections of the License Agreement to fully understand their obligations and ensure they can meet the required standards. Failure to comply with these standards could result in penalties or termination of the franchise agreement.