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How do the restrictions on suppliers for Even Hotels (Item 8) relate to the franchisee's obligations to maintain standards (Item 9)?

Even_Hotels Franchise · 2025 FDD

Answer from 2025 FDD Document

ions. You are encouraged to independently investigate and carefully review the cost of all items and services with your own business and legal advisors before purchasing the license.

ITEM 8

RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES

Except as described below, you are not required to purchase or lease products or services from Holiday or its affiliates, or from suppliers approved by Holiday, or under Holiday's specifications.

Standards and Specifications:

You must build, design, furnish, equip, decorate and supply the Hotel subject to Holiday's approval of your plans. You must equip the Hotel with products which meet the Standards and specifications, including those described in the License and the Standards (see also Item 11). All modernization, renovation and upgrading of your Hotel must also meet the Standards and specifications. Holiday issues specifications by brand of product and in many instances by brand "or equivalent," by physical characteristics and by other methods, depending on the product or service involved. Holiday can make changes to the Standards. These changes will become binding on you as if originally set forth in the Standards. Holiday will provide you with explanation of any change, in writing, at least 30 days before it goes into effect.

Holiday estimates that the Standards and specifications will apply to 90% to 95% of your purchases and leases. If you purchase or lease any equipment or supplies not previously approved by Holiday, you are required to submit a written request for Holiday's approval. Holiday reserves the right to require removal of any non-approved product installed at the Hotel. While Holiday has no obligation to respond within a certain time frame, it expects to do so within 45 to 60 days from receipt of your request. Holiday may require certain information, tests and inspections, at no expense to Holiday, as a condition of approval.

Holiday requires you to hire qualified, licensed, professional advisors with hotel experience in the form of a project team, which must consist of an interior designer with upscale or boutique hotel brand experience and may consist of, depending on complexity and scope of the work, an architect, engineer, art consultant, lighting consultant, or other related specialist when building or renovating an IHG hotel. If you cannot find such licensed professional help, contact your Openings Regional Director. All architects and interior designers must be approved by Holiday prior to the project commencing. Any design work submitted by unqualified individuals hired by you will be rejected and your Hotel can be subject to Plan default, resulting in an assessment of fees under the terms of your License. The fee for such Plan default will be up to $5,000. At our sole discretion, you may be required to remove any non-approved product installed in your Hotel that has not been approved by IHG Plan Review explicitly in writing before installation.

At the time Holiday and you sign a License and before your Hotel opens, SCH may determine to fund your purchases from approved suppliers and then invoice you. You must reimburse SCH for these purchases. If Holiday funds your purchase before your Hotel opens, Holiday will not receive fees from approved suppliers.

In some instances, Holiday receives a small commission from vendors' sales to offset Holiday's costs of implementing the SRD Program. These costs include professional design services for creating new décor schemes for Holiday's licensees, prototype room development and testing, specifications development, negotiating and contracting services for items that the licensee may buy through this program, web site updating and maintenance, and licensee support service expenses. The commission amounts to ½% to 3% for SRD items. The information below reflects operations as of the date of this disclosure document and is subject to change. Standard Room Décor commissions for the year ending December 31, 2024, were $5,600,00.

Suppliers:

If Holiday requires you to purchase equipment, furnishings, supplies or other products for the Hotel from a designated or approved supplier or service provider in the License, the Standards, or other communication to you, then you must purchase the mandated product unless you receive prior approval from Holiday to purchase such products from another source whose products meet such specifications.

Holiday can designate the designers, architects, contractors and suppliers who will perform Renewal Work and brand refresh work at your Hotel and who will provide brand specified products, such as fixtures or furniture, and services. You may otherwise purchase your equipment, furnishings and supplies for the Hotel from any source, provided that the products meet the specifications in the Standards, except for suppliers of certain components of the property-based technology and telecommunications systems and as may be noted elsewhere in this disclosure document. Holiday may provide you with information and recommendations concerning firms which offer products and services (which the License and/or the Standards require you to use) which are necessary and useful to the operation of a Hotel, or which meet the Standards and specifications. However, Holiday has no ongoing obligation to provide purchasing information to you, and Holiday's practice and approach to this activity may change at any time. Your License does not require Holiday to engage in or continue these voluntary activities. We cannot guarantee that any vendor will extend or maintain credit or payment terms (including us and any vendors that are our affiliates).

In furnishing supplier or service provider information and making recommendations, Holiday uses its business judgment regarding the long-term interests of the Brand System as a whole, based on its information at that time concerning quality, performance, competitive pricing and similar factors. However, by identifying or recommending a supplier or service provider, Holiday makes no warranty to you of these or any other factors. Your use of an identified or recommended supplier or service provider, selling products or services meeting the Standards and specifications may make it easier for you to comply with the Standards and specifications, but it is not a substitute for compliance.

While Holiday may, from time to time, communicate with you or your suppliers/service providers regarding supply/service provider issues and take steps to improve performance or resolve complaints, Holiday has no responsibility for the financial condition or performance of any supplier or service provider.

Suppliers may offer Holiday the opportunity to take advantage of funds to support co-op marketing, training and other services that support the Brand System at national and hotel levels. When these options are available and selected, Holiday uses these funds as designated, and to the extent possible to benefit the Brand System and the systems of Holiday's other brands which purchase from suppliers.

What This Means (2025 FDD)

According to Even Hotels' 2025 Franchise Disclosure Document, Item 8 outlines restrictions on approved suppliers, which directly impacts a franchisee's obligation to maintain brand standards as detailed in Item 9. While franchisees are generally not required to purchase or lease products from Holiday or its affiliates, they must adhere to Holiday's standards and specifications for the hotel's construction, design, furnishing, and equipping. These standards apply to 90% to 95% of purchases and leases. Franchisees must seek approval for any equipment or supplies not previously approved, and Even Hotels reserves the right to require the removal of non-approved products. This ensures uniformity and quality across all Even Hotels locations.

Even Hotels can designate designers, architects, contractors, and suppliers for renewal work and brand refresh work. While franchisees can source equipment, furnishings, and supplies from other sources, these must meet the standards and specifications. Using approved suppliers, as recommended by Even Hotels, can simplify compliance with these standards, though it doesn't substitute for the franchisee's responsibility to ensure compliance. This system allows Even Hotels to maintain consistency in brand appearance and functionality, while also providing franchisees with some flexibility in sourcing.

Specifically, the Even Hotels franchisee must purchase signage from an approved vendor. Similarly, franchisees must acquire property-level technology and telecommunications systems from designated third-party vendors or those meeting Even Hotels' specifications. The property management system (PMS) is a critical component, requiring certified equipment and adherence to Even Hotels' business and performance standards. The PMS hardware and software must be replaced at least every 48 months. These requirements ensure that all Even Hotels locations operate with compatible and secure systems, maintaining brand standards in technology and guest services.

Ultimately, the restrictions on suppliers in Item 8 are in place to help Even Hotels franchisees meet the brand standards detailed elsewhere in the FDD. By mandating certain suppliers and setting strict specifications, Even Hotels aims to ensure a consistent guest experience and protect the brand's reputation. Franchisees must balance cost considerations with the need to adhere to these standards, understanding that non-compliance can lead to required replacements or other corrective actions.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.