Who is responsible for travel expenses for in-person classes for Even Hotels General Manager training?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Every General Manager must satisfactorily complete the IHG® General Manager Program Onboarding Level within the dates required per the Standards (see Items 5 and 7). Holiday also recommends that the General Manager obtains the Certified Hotel Administrator (CHA) designation from the American Hotel & Lodging Educational Institute (AHLEI). Holiday conducts General Manager training virtually, in Atlanta or at other designated regional locations. General Manager training focuses on areas of operation that are distinctive to the Brand System and to management functions. If the General Manager leaves the IHG system for more than one year and returns, they must complete the Onboarding Level of the IHG General Manager Program within the first six months of starting in the role. All required core certification training is included in the annual subscription for IHG University. For in-person classes, you must pay for your trainees' travel expenses or any training expenses incurred from any optional or supplemental courses that your trainees attend. Every General Manager must also attend annual retraining seminar(s) when designated by Holiday.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 70–82)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the franchisee is responsible for covering the travel expenses associated with in-person classes for General Manager training. Specifically, the franchisee must pay for the trainees' travel expenses when they attend in-person classes, as well as any training expenses incurred from optional or supplemental courses. This applies to the IHG General Manager Program Onboarding Level, which every General Manager must complete satisfactorily.
This requirement means that prospective Even Hotels franchisees need to factor in these additional costs when budgeting for employee training. These expenses are separate from the annual subscription fee for IHG University, which covers the core certification training. The franchisee should also be aware that General Managers must attend annual retraining seminars, which would likely incur further travel-related costs.
In addition to General Manager training, the franchisee is also responsible for travel, living, and training expenses for other training programs, such as the Front Office Manager Program and the Brand Orientation for Food and Beverage Directors. Understanding these financial responsibilities is crucial for franchisees to accurately estimate their initial and ongoing investment in employee training and development.