What are the requirements for the Public Access Computers that Even Hotels franchisees must install in the Business Center?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Public Access Computers: The estimated cost shown in the table is the range for two workstations and one or two printer(s). Hotels are required to install designated workstations and a multi-function printer, providing complementary internet access to hotel guests, in the Business Center ("Public Access Computers"). The Public Access Computers must be available 24 hours a day, must utilize IHGSCH-approved security protection software and must include enrollment in a 24x7 support program offered by an IHGSCH-approved vendor. In addition, all Public Access Computers are required to be refreshed every four years, a minimum of one computer must have Microsoft Office, and all must operate at the same or greater bandwidth port speed as other internet enabled devices on the Guest Internet Access network. You may be required to sign a participation agreement with an approved vendor for these services.
Source: Item 7 — ESTIMATED INITIAL INVESTMENT (FDD pages 52–59)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, franchisees are required to install designated workstations and a multi-function printer in the Business Center, referred to as "Public Access Computers," to provide complimentary internet access to hotel guests. The estimated cost for two workstations and one or two printers ranges from $5,400 to $7,700. These computers must be available 24 hours a day.
Even Hotels requires that these Public Access Computers utilize IHGSCH-approved security protection software and include enrollment in a 24x7 support program offered by an IHGSCH-approved vendor. This ensures that the computers are secure and that technical support is readily available.
Additionally, all Public Access Computers must be refreshed every four years. At least one computer must have Microsoft Office installed. All computers must operate at the same or greater bandwidth port speed as other internet-enabled devices on the Guest Internet Access network. Franchisees may be required to sign a participation agreement with an approved vendor for these services.