Is Even Hotels required to pay support fees for other components of property-level systems?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
You must also pay support fees for the other components of property-level systems, such as PMS equipment maintenance, and for other systems which interface to the PMS; such as the telecommunications system, the electronic door locking and keycard system, and the specialized sales software. Hardware and software maintenance fees may vary based on the number of rooms at the Hotel. The fees for local and long-distance telephone service and line charges are not included in the estimated fees on the chart. The costs will vary according to your technology needs, and the costs listed on the chart are an estimate.
Source: Item 6 — OTHER FEES (FDD pages 30–52)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, franchisees must pay support fees for other components of property-level systems. These include PMS (Property Management System) equipment maintenance and other systems that interface with the PMS, such as the telecommunications system, the electronic door locking and keycard system, and specialized sales software.
The FDD specifies that hardware and software maintenance fees may vary based on the number of rooms at the Even Hotels location. However, the fees for local and long-distance telephone service and line charges are not included in the estimated fees.
Prospective Even Hotels franchisees should carefully consider these ongoing technology costs, as they can impact the overall profitability of the franchise. It is advisable to discuss these fees in detail with the franchisor and approved vendors to understand the potential financial obligations fully.