For Even Hotels, who provides Non-Bank Services?

According to Even Hotels's 2025 Franchise Disclosure Document, Non-Bank Services are provided to the franchisee by Processor, not by Bank. The document specifies that the Bank is not responsible for, and has no liability regarding Non-Bank Services. The agreement between the franchisee and Processor covers Discover Card transactions, American Express Card transactions, and other Non-Bank Services. These services are subject to all terms and provisions outlined in the Terms and Conditions. In case of direct conflicts between terms specific to a Non-Bank Service and other provisions in the agreement, the terms specific to the Non-Bank Service will take precedence.

This means that as an Even Hotels franchisee, you will be dealing directly with Processor for Non-Bank Services, and the Bank's role is limited to specific Card transactions. Any issues or liabilities related to Non-Bank Services will be the responsibility of Processor, not the Bank. It is important for franchisees to understand that the agreement for these services is solely between them and Processor.

Prospective franchisees should carefully review the terms and conditions related to Non-Bank Services to fully understand their obligations and the scope of services provided by Processor. Understanding the distinction between the roles of Bank and Processor is crucial for managing transactions and resolving any potential issues related to Non-Bank Services.