What does the PMS license agreement for Even Hotels include?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
The PMS provider or SCH will provide you with a third-party license and/or hosting agreement for the use of the PMS software. Therefore, you must sign a third -party license and/or hosting agreement with the PMS provider designated by SCH (see Items 1, 8 and 11). The PMS license agreement includes on-going maintenance and support for the PMS software. The PMS Provider will bill you annually for the support fee. The support fee is included in the overall estimate for the PMS and is more fully described in Item 5 and in the chart above. The PMS Provider may not increase the maintenance and support fee more than once during any calendar year. You must also pay support fees for the other components of property-level systems, such as PMS equipment maintenance, and for other systems which interface to the PMS; such as the telecommunications system, the electronic door locking and keycard system, and the specialized sales software. Hardware and software maintenance fees may vary based on the number of rooms at the Hotel. The fees for local and long-distance telephone service and line charges are not included in the estimated fees on the chart. The costs will vary according to your technology needs, and the costs listed on the chart are an estimate.
Source: Item 6 — OTHER FEES (FDD pages 30–52)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the PMS (Property Management System) license agreement includes ongoing maintenance and support for the PMS software. This encompasses upgrades and new versions of the software.
The franchisee must sign a third-party license or hosting agreement with the PMS provider designated by SCH (presumably the franchisor's affiliate). The PMS provider will bill the franchisee annually for the support fee, which is included in the overall estimate for the PMS. The PMS provider can only increase the maintenance and support fee once per calendar year.
In addition to the PMS software, franchisees must also pay support fees for other components of property-level systems that interface with the PMS. These include the telecommunications system, the electronic door locking and keycard system, and specialized sales software. Hardware and software maintenance fees may vary based on the number of rooms at the hotel. The fees for local and long-distance telephone service and line charges are not included in the estimated fees.