Does Even Hotels place any restrictions on the customers to whom I may sell other services related to my hotel business?

According to Even Hotels' 2025 Franchise Disclosure Document, there are no restrictions on the customers to whom you may sell guest rooms or other goods or services related to your hotel business. However, you must provide the hotel services described in Attachment "A" of your license and ensure that no part of the hotel or the Brand System is used to facilitate or promote a competing business. This means that while you have freedom in choosing your customers, you are obligated to deliver the services outlined in your franchise agreement and avoid any activities that could harm the Even Hotels brand.

This policy is fairly standard in the franchise industry, as franchisors typically want to ensure consistent service delivery and protect their brand image. The absence of customer restrictions allows franchisees to adapt their marketing and sales strategies to the local market, potentially increasing revenue. However, the requirement to avoid competing businesses is a common clause designed to prevent franchisees from diverting resources or knowledge to ventures that could undermine the franchise.

As an Even Hotels franchisee, it is important to carefully review Attachment "A" of your license to fully understand the required hotel services. Additionally, you should seek clarification from the franchisor regarding what constitutes a "competing business" to ensure compliance. Understanding these obligations will help you maximize your business opportunities while staying within the bounds of the franchise agreement.