Who owns, operates, and is responsible for provisioning, monitoring, and managing the FreedomPay infrastructure used by Even Hotels?

According to the 2025 FDD, FreedomPay owns, operates, and is responsible for provisioning, monitoring, and managing the infrastructure that delivers transaction services to Even Hotels customers. The FreedomPay infrastructure is physically located on servers in dedicated or locked cages at data centers within the FreedomPay network. These data centers provide power, network, and carrier services.

This means that Even Hotels franchisees do not have to worry about the technical aspects of the FreedomPay system. FreedomPay is responsible for ensuring that the system is up and running and that it is secure. However, the franchisee is responsible for ensuring that they comply with all applicable laws and regulations in using the goods and services, will not use the goods or services for any unlawful purpose, and will not engage in any activity that interferes with or disrupts the services.

It is important for Even Hotels franchisees to understand the roles and responsibilities of both FreedomPay and themselves in order to ensure that the FreedomPay system is used properly and that customer data is protected. Franchisees should also enroll at freedompay.statuspage.io in order to access FreedomPay system status alerts.