What is the NGP transaction fee that Even Hotels franchisees are billed by Fiserv?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
| NGP Transaction Fee (billed by Fiserv)** | $0.06 per Transaction | | |
For most Transactions, the NGP Transaction Fee will be collected by merchant service provider Fiserv as part of the settlement reconciliation.
IHG reserves the right to lower (but not to increase) the NGP Transaction Fee upon notice to Hotel.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, franchisees are charged a Next-Gen Payments (NGP) transaction fee of $0.06 per transaction, which is billed by Fiserv. This fee is part of the overall Next-Gen Payments Solution package that Even Hotels requires franchisees to use for processing card payments.
The NGP transaction fee is collected by Fiserv, the merchant service provider, as part of the settlement reconciliation process for most transactions. However, IHG (InterContinental Hotels Group, the franchisor) reserves the right to lower this transaction fee with notice to the franchisee, but they cannot increase it.
This fee, along with other fees associated with the NGP solution, is invoiced to the franchisee monthly by IHG. Franchisees are expected to pay these invoices within thirty days of the invoice date. Failure to pay on time may result in interest charges and potential suspension of access to the Next-Gen Payments Solution. Therefore, it's crucial for prospective Even Hotels franchisees to factor this transaction fee into their operating cost projections.