What is the 'NGP program' that Even Hotels is required to use?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Next-Gen Solutions: Upon activation of the NGP program at your Hotel, you will enter into a Next-Gen Payment Agreement with SCH (See Exhibit G-4). SCH will immediately bill you monthly and administer support for the hardware and software. All Hotels are required to use NGP or such successor payments program as may be implemented by SCH. Pursuant to the terms of the Next-Gen Payment Agreement, licensee will be liable for payment to IHG of an early termination fee for any reason equal to (x) 50% of the NGP monthly fee, multiplied by (y) the remaining monthly payments in the term.
Each licensee will be required to enter into a merchant processing application and agreement with Fiserv, the SCH-approved merchant service provider, and a participation agreement with - SCH (see Exhibit G-4). Your monthly NGP fee may increase according to the terms of the NGP agreement signed at install (no more than a 5% increase from your original quoted rate), based on increases in costs incurred by SCH to provide the service. The exact amount of the fee will be defined on the quote received prior to installation.
Source: Item 6 — OTHER FEES (FDD pages 30–52)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the NGP program, or Next-Gen Solutions program, requires franchisees to enter into a Next-Gen Payment Agreement with SCH upon activation at their hotel. SCH will bill the franchisee monthly and provide support for the hardware and software involved. All Even Hotels locations must use the NGP program or any successor payment program implemented by SCH.
Under the Next-Gen Payment Agreement, an Even Hotels licensee is liable for an early termination fee if they terminate the agreement for any reason. This fee is calculated as 50% of the NGP monthly fee, multiplied by the number of remaining monthly payments in the term.
Furthermore, each Even Hotels licensee must enter into a merchant processing application and agreement with Fiserv, the SCH-approved merchant service provider, and a participation agreement with SCH. The monthly NGP fee may increase, but no more than 5% from the original quoted rate, based on increases in costs incurred by SCH to provide the service. The exact fee amount will be specified in a quote received before installation.