Are the Next-Gen Payments Terms and Conditions included as part of the receipts for the Even Hotels franchise?

According to Even Hotels' 2025 Franchise Disclosure Document, the Next-Gen Payments (NGP) terms and conditions are outlined in the agreement between IHG and the hotel franchisee. These terms are not explicitly stated to be included as part of the receipts provided to customers. Instead, the FDD details the agreement's framework, which includes the provision of the Next-Gen Payments Solution by IHG to the franchisee, and the franchisee's right to use this solution for internal business purposes.

The agreement specifies that the franchisee must comply with the terms and conditions set forth in Attachment 1 (Third Party Terms – FreedomPay) and Attachment 2 (Third Party Terms – HPFS). These attachments are part of the overall agreement, indicating that the franchisee is bound by these third-party terms when using the Next-Gen Payments Solution. The FDD also outlines various restrictions on the use of the Next-Gen Payments Solution, including prohibitions on transmitting the solution to third parties, using it in unauthorized arrangements, or attempting to reverse engineer or bypass its security features.

Furthermore, the FDD details the fees, invoicing, and payment terms associated with the Next-Gen Payments Solution. The franchisee is responsible for paying fees invoiced by IHG within thirty days and must also cover any taxes resulting from the provision of the Next-Gen Payments Solution. The NGP Transaction Fee is typically collected by Fiserv as part of the settlement reconciliation.

While the FDD extensively covers the terms and conditions governing the use of the Next-Gen Payments Solution between IHG and the franchisee, it does not specify whether these terms and conditions are directly disclosed or included on customer receipts. A prospective franchisee should clarify with Even Hotels whether any portion of these terms, or any notification regarding third-party involvement (FreedomPay, HPFS, etc.), is required to be displayed on customer receipts.