What is the name of the SCH-approved merchant service provider that Even Hotels must use?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Each licensee will be required to enter into a merchant processing application and agreement with Fiserv, the SCH-approved merchant service provider, and a participation agreement with - SCH (see Exhibit G-4). Your monthly NGP fee may increase according to the terms of the NGP agreement signed at install (no more than a 5% increase from your original quoted rate), based on increases in costs incurred by SCH to provide the service. The exact amount of the fee will be defined on the quote received prior to installation.
Source: Item 6 — OTHER FEES (FDD pages 30–52)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, franchisees are required to use Fiserv as the SCH-approved merchant service provider. This means that as an Even Hotels franchisee, you must enter into a merchant processing application and agreement with Fiserv. This agreement is in addition to the Next-Gen Payment Agreement with SCH, which involves monthly billing and support for hardware and software related to the NGP program.
The Next-Gen Payment (NGP) program is mandatory for all Even Hotels locations, requiring franchisees to use either NGP or any successor payment program implemented by SCH. If a franchisee terminates the NGP agreement early, they will be liable for an early termination fee. This fee is calculated as 50% of the NGP monthly fee multiplied by the number of remaining months in the term.
In addition to using Fiserv for merchant services, franchisees should be aware that their monthly NGP fee may be subject to increases, up to a maximum of 5% from the original quoted rate. These increases are based on costs incurred by SCH to provide the service. The exact amount of the fee will be specified in the quote received before installation. Therefore, it is important for prospective franchisees to carefully review all agreements and quotes related to merchant services and payment processing to fully understand the associated costs and obligations.