What is the name of the computerized payment card processing program that Even Hotels are required to use?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
SCH administers a computerized payment card processing program, NextGen Payments ("NGP") (formerly referred to as Secured Payment Solutions ("SPS")). NGP is a data security process designed to protect certain credit card information. Using PCI certified payment terminals, credit card data will be encrypted and converted to tokens before entering the PMS. SCH has contracted with FreedomPay to provide the tokenization application services. All hotels are required to use NGP or such successor payments program as may be implemented by SCH. Hardware and software systems required to connect must be fully operational when the hotel opens, with appropriate management and staff trained and competent to operate NGP at all times. Each licensee will be required to enter into a merchant processing application and agreement with Fiserv, the SCH-approved merchant service provider, and a participation agreement with FreedomPay and SCH (see Exhibit G-4).
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 8–14)
What This Means (2025 FDD)
According to the 2025 FDD, Even Hotels franchisees are required to use a computerized payment card processing program called NextGen Payments (NGP), formerly known as Secured Payment Solutions (SPS). This system is designed to protect credit card information by encrypting data and converting it into tokens before it enters the Property Management System (PMS).
To facilitate this process, Even Hotels has contracted with FreedomPay to provide tokenization application services. As a franchisee, you'll need to ensure that the hardware and software systems required for NGP are fully operational when your hotel opens. This includes having trained staff competent in operating the NGP system at all times.
Furthermore, franchisees must enter into a merchant processing application and agreement with Fiserv, the SCH-approved merchant service provider, and a participation agreement with FreedomPay and SCH. This ensures that all payment processing activities align with the brand's standards and security protocols.