What is the minimum experience of the instructors relevant to the subjects taught for Even Hotels?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
The minimum experience of the instructors that is relevant to the subjects taught and Holiday's operations is from 5 to over 25 years. Holiday personnel or consultants will provide on-site consulting and/or training visits to your Hotel as needed. Topics for review and discussion may include the Reservation System, Revenue Management, Service Management, Marketing and Training Programs/Promotions, brand service delivery and other operational and customer service areas. The General Manager, department heads and designated staff will develop Market Analysis, Revenue Planning, Sales Planning, Service Planning strategies and action plans during visits. You will receive these for review and follow-up with your General Manager. Your Hotel must participate in the on-site consulting and/or training visits or workshops. The General Manager, designated department heads and designated staff must attend and participate. You must provide food, lodging, meeting accommodations, and equipment expenses for Holiday's designated trainers. Holiday develops operations and customer support training programs for staff at Hotels. The training is likely to include classroom, on-property and on the job training and will be mandatory.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 70–82)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the minimum experience of the instructors that is relevant to the subjects taught and Holiday's operations is from 5 to over 25 years. These instructors, who may be Holiday personnel or consultants, may provide on-site consulting and/or training visits to the franchisee's hotel as needed.
These visits may cover topics such as the Reservation System, Revenue Management, Service Management, Marketing and Training Programs/Promotions, brand service delivery, and other operational and customer service areas. During these visits, the General Manager, department heads, and designated staff will develop Market Analysis, Revenue Planning, Sales Planning, and Service Planning strategies and action plans. The franchisee will receive these plans for review and follow-up with their General Manager.
The Even Hotels franchisee is required to have their Hotel participate in these on-site consulting and/or training visits or workshops, with the General Manager, designated department heads, and designated staff attending and participating. The franchisee is responsible for providing food, lodging, meeting accommodations, and equipment expenses for Holiday's designated trainers. Holiday develops operations and customer support training programs for staff at Hotels. The training is likely to include classroom, on-property and on the job training and will be mandatory.