What is the maximum assessment fee per quarter per standard for an Even Hotels?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
uality cases by achieving a Guest Relations Index in the top third of the Brand System. Any non-service or quality issues are referred to the Hotel for resolution.
Note 20. IHG One Rewards Measured Standards: IHG One Rewards Measured Standards are measured and enforced by the Loyalty Program to ensure consistency in the delivery of the program to its members. Standards are based on calendar quarter thresholds. Hotels are measured at the end of each calendar quarter for compliance. If a Hotel fails to meet the threshold for a quarter, it will have one quarter to cure. If a Hotel that has 300 rooms or less fails to cure, it will move to assessment and will be assessed a fee of $1,000 for each standard failed. If a Hotel fails in consecutive quarters, the assessment will escalate to $2,000 for a failed third quarter and $3,000 for a failed fourth quarter. The assessment is capped at $3,000 per quarter per standard. If a Hotel that has more than 300 rooms fails to cure, it will move to assessment and will be assessed a fee of $1,000 for each standard failed. If a Hotel fails in consecutive quarters,
Source: Item 6 — OTHER FEES (FDD pages 30–52)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the maximum assessment fee per quarter per standard depends on the number of rooms in the hotel. For an Even Hotels location with 300 rooms or less, the assessment is capped at $3,000 per quarter per standard. For an Even Hotels location with more than 300 rooms, the assessment is capped at $5,000 per quarter per standard.
These fees are related to IHG One Rewards Measured Standards, which are used to ensure consistency in the delivery of the loyalty program to its members. These standards are evaluated at the end of each calendar quarter, and if a hotel fails to meet the threshold, it has one quarter to improve. If the hotel fails to improve within that quarter, it will be subject to assessment fees for each standard failed.
The assessment fees escalate for hotels that fail to meet the standards in consecutive quarters. For hotels with 300 rooms or less, the assessment starts at $1,000 for each standard failed, escalating to $2,000 for a failed third quarter and $3,000 for a failed fourth quarter. For hotels with more than 300 rooms, the assessment also starts at $1,000 for each standard failed, escalating to $2,500 for a failed third quarter and $5,000 for a failed fourth quarter. This escalating fee structure incentivizes franchisees to quickly address any shortcomings in meeting the IHG One Rewards Measured Standards.