What is the Even Hotels licensee required to purchase to establish the primary WAN link?

According to the 2025 Even Hotels Franchise Disclosure Document, the licensee is required to purchase broadband Internet access at the hotel to establish the primary WAN link. This means that as a franchisee, you will need to secure and pay for a broadband internet connection for your Even Hotels location. This primary WAN link is essential for the hotel's communication with IHG's systems. IHG's own WAN link will serve as a backup in case the primary link fails. This ensures continuous connectivity for critical operations.

The franchisee is responsible for the cost of this broadband internet access. This is a recurring operational expense that should be factored into the overall financial planning. The FDD specifies that IHG determines the optimal method of access based on the software and hardware at the hotel, as well as the available telecommunications services. This suggests that Even Hotels may have specific requirements or recommendations for the type and quality of broadband service needed.

While the franchisee owns the broadband internet access, they do not acquire any ownership interest in the Wide Area Network (WAN) hardware itself. IHG or its agents retain the right to access the hotel property to install, inspect, maintain, and remove the WAN hardware. This arrangement ensures that IHG maintains control over the network infrastructure and can enforce its standards for connectivity and security. The franchisee must also ensure that the WAN hardware is installed in the hotel's information technology room, properly labeled, and connected to an uninterruptible power supply.