When must an Even Hotels licensee complete technology purchases, including hardware, software, and communications capabilities?

According to Even Hotels's 2025 Franchise Disclosure Document, a licensee must acquire the specified Hardware, Software, and communications capabilities at least 120 days before the hotel's opening date. These items are detailed in the Minimum Configuration, which outlines the technology requirements for operating an Even Hotels franchise. Additionally, the licensee must enter into Participation Agreements for Additional Required Services at least 120 days before the hotel opening date. These agreements establish the terms for Hardware, Software, or Services provided by a Service Provider.

Meeting this deadline is critical because it directly impacts the hotel's readiness for opening. Failure to acquire and install the necessary technology in time could delay the opening, leading to potential revenue loss and other operational setbacks. Furthermore, the licensee is responsible for ensuring the site is prepared for the installation and operation of the Hardware, including providing necessary electrical connections, power, outlets, air conditioning, and network cabling. If the site preparation is not completed to IHG's satisfaction, the licensee may incur a charge of $2,600, which may be modified by IHG from time to time.

Even Hotels also requires franchisees to stay current with technology updates. Within 90 days (or another period specified by IHG) of any update to the Minimum Configuration, the licensee must purchase and install the then-current approved Software and Hardware and decommission any no-longer-approved items. This ensures that all Even Hotels locations operate with the most up-to-date technology, maintaining brand consistency and service quality. The franchisee bears the expense of these updates.

In summary, the FDD emphasizes the importance of timely technology acquisition and installation, as well as ongoing compliance with technology updates, to ensure smooth hotel operations and adherence to Even Hotels's brand standards. Prospective franchisees should carefully review Schedules 2, 3, and 4 to Attachment D of the FDD to fully understand the scope of Core Services, Additional Required Services, and Supplemental Terms related to technology requirements.