How will IHG notify Even Hotels licensees of updates to the Minimum Configuration for Curated Solutions?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
other intellectual property or proprietary rights notices from any Curated Solution, including any copy thereof;
- 4.2.9 access or use the Curated Solutions in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any third party, or that violates any applicable law; or
- 4.2.10 otherwise access or use the Curated Solutions beyond the scope of the authorization granted under this Master Technology Schedule, the Supplemental Terms, and the Participation Agreements or Order Forms (as applicable).
Each of the terms and conditions of this Section will apply to the Curated Solutions jointly as well as to each Curated Solution individually.
- 4.3 Minimum Configuration. IHG will provide a list of Hardware, Software, and network connectivity and configurations required for Licensee's use of the Curated Solutions (the "Minimum Configuration"). IHG may update the Minimum Configuration upon notice to Licensee via IHG's online portal, currently branded as "IHG Marketplace" (as such form or portal may be changed by IHG) from time to time as required by evolving technology and security needs.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, IHG will notify licensees of updates to the Minimum Configuration via IHG's online portal, currently branded as "IHG Marketplace." IHG may change the form or portal as needed due to evolving technology and security needs.
This means that Even Hotels franchisees must regularly monitor the IHG Marketplace portal for any updates to the required hardware, software, and network configurations. Franchisees are responsible for ensuring their hotel's technology meets the Minimum Configuration standards and will bear the costs of any necessary upgrades or changes.
The FDD also states that franchisees have a limited time to implement these changes. Franchisees must purchase and install the then-current approved software and hardware and decommission any hardware and software that is no longer approved within 90 days (or a shorter or longer period specified by IHG in writing, including email) following any update to the Minimum Configuration. This requirement ensures that all Even Hotels locations maintain consistent technology standards, but it also places a financial and operational burden on franchisees to stay current with IHG's technology requirements.
Failure to comply with the Minimum Configuration can result in the franchisee being responsible for all related service, repair, or replacement costs should they request support from IHG in troubleshooting or repairing any detrimental effects to the system. IHG also retains the right to require removal or disconnection of non-approved hardware or software if it adversely affects the performance of IHG's infrastructure.