Is Holiday required to provide assistance to Even Hotels franchisees, and if not, what are the exceptions?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
itioned upon approval of the Executive Committee and Board of Directors. It is your responsibility alone to obtain adequate financing for all expenses related to the development, opening and operation of the Hotel.
ITEM 11
FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING
Except as listed below, Holiday is not required to provide you with any assistance. Holiday can perform any or all of its obligations to you directly, or through its parents, affiliates, subsidiaries or other designees. For example, SCH performs many of the activities described in this disclosure document.
Assistance Before the Hotel Opens:
Holiday is not responsible for acquiring the site for the location of your Hotel (paragraph 1.A of the License). Holiday's representative may make a personal inspection of the site and the surrounding area. Although Holiday does not grant site approval, it may deny site approval for a hotel. Conforming the site to federal, state and local laws, ordinances, and building codes and obtaining required permits (e.g. health, sanitation, building, driveway, utility and sign permits, etc.) is your responsibility.
At least 210 days prior to ground break, you must submit preliminary plans. Holiday will approve your construction plans for conversion or new development if they meet the requirements of the License and the Standards. You may not start construction until you obtain Holiday's approval. Construction or remodeling costs and arrangements are your responsibility alone. Holiday may in the future require use of prototype plans, but Holiday does not currently provide or mandate them. You must commission and pay your architect directly.
At least 120 days prior to ground break, you must submit final plans, specifications and drawings for the Hotel, including its proposed equipment, furnishings, facilities and signs, with the detail and containing the information that Holiday requests, and to commence construction. Unless Holiday grants your request for an extension to your construction completion deadline, you must complete construction and furnishing and obtain Holiday's authorization to open a new development hotel for business within 18 months from the date of commencement of construction and within 24 months from the date of the License.
You may apply for an extension of the construction commencement or completion deadlines. Holiday will consider various factors which may influence your extension request, including the ability to obtain financing or building permits, zoning and local ordinances, weather conditions, shortages or delayed installation of equipment, fixtures and signs. Holiday's approval of extension requests is not automatic. You will be responsible for any expenses incurred by Holiday in processing the extension request. As Note 7 to Item 6 describes, there is a fee for extending these deadlines.
EVEN® Hotels Brand Standards:
Before you purchase a license, you will have the opportunity to review a copy of the Standards. Thereafter, Holiday may make the Standards available to you in hard paper copy, or, at Holiday's option, in digital, electronic or other computerized form. The Standards contain mandatory and suggested specifications, standards, and procedures. All EVEN® Hotels are subject to the Standards. Holiday will notify you of each change in the Standards at least 30 days before it goes into effect. These notifications can be by digital, electronic, computerized or other means. The Standards are confidential and remain
Holiday's property and are protected by applicable copyright laws (see paragraphs 3, 4 and 12 of the License).
Specifications:
Before detailed construction documents are started by your architect, representatives of your Hotel must attend a kick-off meeting for consultation and coordination with Holiday. Various members of the EVEN® Hotels team will be present to review all related business plans, target markets for operation, and building plans as well as scheduled timelines for the completion of these plans to licensee. Members of the EVEN® Hotels team may include senior operations management and representatives from other areas, including, for example, sales and marketing, purchasing, information technology, and other license support systems. Holiday requires the following representatives of your Hotel to attend the kick-off meeting: Principal Contact (licensee), General Manager (if appointed), Designer and Architectural Representatives, General Contractor, and all other principals involved in the construction, development and marketing of the property. There is no charge for the kick-off meeting. However, you must pay your representatives' travel, lodging and living expenses.
Holiday will review your construction working drawings to check for compliance with the Standards. Holiday does not review the drawings for compliance with any local, state and federal law, including any obligations imposed by the Americans with Disabilities Act since this legal compliance is your responsibility.
Holiday provides written specifications for products and materials for you to use in the upgrading, construction and furnishing of the Hotel, in the form of a Product Improvement Plan or "PIP", which will be Attachment "B" to your License. The PIP provides: (i) specific renovations and alterations required to meet the requirements of the Standards and Holiday's quality requirements; (ii) specific dates by which you must submit plans and drawings;
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 70–82)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, Holiday is generally not required to provide assistance to franchisees, but there are several exceptions. Holiday can fulfill its obligations directly or through affiliates like SCH. Before the hotel opens, Holiday doesn't handle site acquisition, though a representative may inspect the site. Franchisees are responsible for conforming to local laws and obtaining permits.
Holiday will approve construction plans if they meet the License and Standards requirements. Franchisees must submit preliminary plans at least 210 days before ground break and final plans at least 120 days prior. Construction must be completed within 18 months from commencement or 24 months from the license date, unless an extension is granted.
After the hotel opens, Holiday will maintain quality standards, provide training programs, and offer access to reservation services. They will also use the Services Contribution for marketing and related activities. Holiday also provides access to documents, information, and materials through the IHG Merlin site. Holiday also provides on-site consulting and training visits to the Even Hotels location each year, with the franchisee responsible for covering food, lodging, meeting room, and equipment expenses for Holiday's employees. The Openings program, which costs $8,500, provides services and training required to open a hotel in the Brand System, including Key Programs Training, post-opening support and other pre-opening consultations.