When should an Even Hotels General Manager attend the learning event after opening?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
| Program | Time of Training | Location | Instructional Materials | Hours of On-the-Job Training | Method |
|---|---|---|---|---|---|
| Technical Support Training | Before and at Opening (with New Hotel Opening below) | Atlanta or other designated metropolitan location | Technology implementation materials | Class length will vary | E-learning, on property, and classroom instruction by implementation team |
| RAMP UP: Pricing, Activating, and Fueling New Hotels (Note 5) | 30-60 days before opening | Virtual or Atlanta | Workshop participant guide training materials | Up to 9 hours | Location and number as determined by Holiday |
| Property | Before and at | Your hotel | Computer | Opera | SCHPMS |
| Program | Time of Training | Location | Instructional Materials | Hours of On-the-Job Training | Method |
| Management System Training (Note 3) | opening | based pre install e-learning and on-site classroom training just prior to opening day | Xpress12- 28 man days | Vendor, or training contractor | |
| Guest Internet Access (GIA) Hardware (IHG Connect) | Before and at opening | Your hotel, virtual option, videos | Functionality, Usage & Support Procedures | Up to 4 hours | Integrator Lead Technician |
| In-Room Entertainment | Before and at opening | Your Hotel or virtual/video options | Functionality Usage & Support Procedure | Up to 4 hours | Lead Technician |
| Employee Safety Devices | Before and at opening | Your Hotel or virtual/video options | Functionality Usage & Support Procedure | Up to 2 hours | Lead Technician |
| Public Access Computers | Before and at opening | Your Hotel or virtual/video options | Functionality Usage & Support Procedure | Up to 2 hours | Lead Technician |
| F&B POS System | Before and at opening | Your hotel | Technology implementation materials | Class length | Lead Technician |
| Keycard System | Before and at opening | Your hotel | Technology implementation materials | Class length | Lead Technician |
| General Manager Program (Note 1) | Attend learning event 3-6 months after opening. For turnover - within 180 days after hire date Brand Orientation within 14 days of hire | Virtual, Atlanta or other designated regional location | Online Onboarding Learning Plans & GM Learning Event material | Class length will vary | Location and provider as determined by Holiday |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 70–82)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, a General Manager is required to attend a learning event 3 to 6 months after the hotel opens. This learning event is part of the General Manager Program. If there is a turnover in the General Manager position, the new General Manager must attend the learning event within 180 days of their hire date.
The General Manager Program is held virtually, in Atlanta, or at other designated regional locations. The program utilizes online onboarding learning plans and GM learning event materials. The specific location and provider for the training are determined by Holiday.
This training is designed to equip the General Manager with the knowledge and skills necessary to effectively manage the Even Hotels property. The initial brand orientation must be completed within 14 days of hire. This ensures that the General Manager is well-prepared to handle the responsibilities of their role and maintain the standards of the Even Hotels brand.