For Even Hotels, what is the FreedomPay P2PE Instruction Manual (PIM) and what is its purpose?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
remain, the sole and exclusive property of FreedomPay. Nothing contained in this Agreement may directly or indirectly be construed to assign or grant to Hotel or any third party any license, right, title or interest in or to the FreedomPay Technology except as necessary to use the FreedomPay Solution or as otherwise expressly provided in this Agreement. The license granted to Hotel in this Agreement is limited to facilitating the sale of Hotel's products and services and does not include any other rights of any type. FreedomPay owns all Remaining Rights. "Remaining Rights" means, except for the limited license granted to Hotel under this Agreement, all other rights in the FreedomPay Technology, including but not limited to, improvements, modifications, alterations, additions and deletions to any trademark, logo, copyright or other notices, legends, symbols, labels, displays, sounds, other media or characteristics on or in the FreedomPay Technology.
EXHIBIT 1 TO ATTACHMENT 1 PIM Acknowledgement
ACKNOWLEDGMENT
The undersigned merchant hereby acknowledges that it has received, read and understood the FreedomPay P2PE Instruction Manual ("PIM") and further acknowledges that continuing compliance with the FreedomPay PIM is a PCI requirement for SAQ P2PE-HW merchant scope reduction qualification. Capitalized terms in this Acknowledgment have the meanings set forth in the PIM.
Merchant acknowledges that: the PIM is provided solely for informational purposes and use as a program implementation guideline for PCI DSS scope reduction; the PIM is based on PCI P2PE and/or DSS guidelines in effect as of the date of this manual; nothing in the PIM is or may be construed as a representation or warranty of any nature whatsoever; that Freedom Pay, Inc. ("FreedomPay") disclaims liability for any errors or omissions in the PIM; FreedomPay does not validate or warrant merchant compliance with PCI DSS or merchant eligibility for any validation or other accreditation standards; review or approval by FreedomPay of merchant systems or processes does not constitute a representation or warranty by FreedomPay of merchant system effectiveness or suitability and shall not be deemed to transfer risk or liability to FreedomPay; the use of any POI device other than a FreedomPay-approved POI device is at merchant's sole risk; FreedomPay has no duty to inspect data transmitted by merchant for unencrypted cardholder data introduced by the use of POI devices not supplied by FreedomPay; data processing by FreedomPay does not constitute a warranty that merchant is within the scope of the FreedomPay P2PE Solution;
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to the 2025 Even Hotels Franchise Disclosure Document, the FreedomPay P2PE Instruction Manual (PIM) serves as a guideline for implementing the Payment Card Industry Data Security Standard (PCI DSS) to reduce its scope. The PIM is based on the PCI P2PE and DSS guidelines that are in effect as of the manual's date. Even Hotels franchisees must acknowledge that they have received, read, and understood the PIM. Compliance with the FreedomPay PIM is a PCI requirement for SAQ P2PE-HW merchant scope reduction qualification.
Even Hotels franchisees are responsible for procuring and maintaining all necessary hardware, software, data communication, and connectivity required to connect to the FreedomPay system. Delivery of PCI-validated Point-to-Point Encryption Secure Switching is contingent upon the franchisee's compliance with the PIM. Failure to comply with the PIM may result in the disallowance of benefits described within the PIM.
FreedomPay provides payment gateway services to Even Hotels. IHG facilitates support for the Next-Gen Payments Solution, but FreedomPay remains the service provider. The Even Hotels franchisee acknowledges that they do not have the ability to customize the hosted environment for their individual needs, as they will be accessing a single hosted environment configured for IHG. Requests for service and payment of fees are routed through IHG, acting as a facilitator.