Are Even Hotels franchisees allowed to purchase the required equipment for IHG Merlin from any source?

According to Even Hotels' 2025 Franchise Disclosure Document, franchisees can purchase the equipment required for IHG Merlin from any source. However, the equipment must meet the exact specifications set by SCH (presumably, Six Continents Hotels, Inc.). The equipment needed includes a Microsoft Windows-based PC (Windows 10 Professional or newer OS) and a printer configured to SCH's specifications.

Even Hotels franchisees are responsible for the ongoing maintenance and support services for any equipment purchased from a third party. This means that while franchisees have the freedom to choose their vendor, they also bear the responsibility of ensuring the equipment functions correctly and receives necessary updates and repairs.

This flexibility in sourcing equipment can be beneficial for franchisees, allowing them to potentially find cost-effective options or vendors with whom they have existing relationships. However, it also places the onus on the franchisee to verify that the chosen equipment fully complies with SCH's technical requirements to avoid compatibility issues or non-compliance penalties.