How does Fiserv collect the NGP Transaction Fee for Even Hotels?

According to Even Hotels' 2025 Franchise Disclosure Document, the Next-Gen Payments (NGP) Transaction Fee is typically collected by Fiserv, the merchant service provider, as part of the settlement reconciliation process for most transactions. This means that Fiserv deducts the transaction fee from the payments processed before remitting the remaining balance to the Even Hotels franchisee. The NGP Transaction Fee is $0.06 per transaction. IHG, the parent company of Even Hotels, reserves the right to lower the NGP Transaction Fee upon notice to the Hotel.

This collection method simplifies the fee payment process for franchisees, as it is handled automatically by Fiserv during settlement. Instead of receiving a separate invoice and making a separate payment for the transaction fees, the fees are directly deducted from the transaction amounts. This reduces the administrative burden on the franchisee and ensures timely payment of the fees.

It is important for prospective Even Hotels franchisees to understand that while IHG invoices the hotel each month for the fees associated with the Next-Gen Payments Solution, the NGP Transaction Fee is collected directly by Fiserv. Franchisees should carefully review their settlement reports from Fiserv to ensure that the transaction fees are being accurately calculated and deducted. Franchisees should also stay informed of any potential changes to the NGP Transaction Fee, as IHG reserves the right to lower the fee with notice.