When does an Even Hotels Eligible Participant's obligation to pay for a Service Component begin?

According to Even Hotels' 2025 Franchise Disclosure Document, an Eligible Participant's obligation to pay for a Service Component begins upon the availability of the Service Component to the Eligible Participant. Unless specified otherwise in a Service Publication, the franchisee is expected to make payments to AT&T without any deductions, offsets, or delays. The only exceptions to this are for withholding taxes as detailed in Section 4.2, which covers additional charges and taxes, or Section 4.5, which addresses delayed billing and disputed charges.

This means that as soon as a particular service is ready and accessible for the Even Hotels franchisee's use, the payment clock starts ticking. Franchisees need to be aware of when each service component becomes available to manage their cash flow effectively and avoid late payment penalties. It is also important to understand the conditions under which they can dispute charges or delay billing, as these are the only explicitly mentioned exceptions to the standard payment terms.

Furthermore, Even Hotels allows for the possibility of separate invoicing for Affiliates at the Eligible Participant's request, subject to AT&T's consent. However, the Eligible Participant remains responsible for payment if their Affiliates fail to pay. AT&T also retains the right to require a deposit from the Eligible Participant or its Affiliates if they are deemed not creditworthy, which could be applied to any outstanding charges. Payment is due within 30 days of the invoice date, and each payment must reference the invoice number.