What is the definition of 'Documentation' related to the Next-Gen Payments Solution for Even Hotels?

According to Even Hotels' 2025 Franchise Disclosure Document, 'Documentation' refers to the supporting materials related to the Next-Gen Payments Solution. Specifically, it includes operating manuals, user manuals, programmer manuals, training materials, product specifications, compatibility and configuration instructions, and database schema.

For a prospective Even Hotels franchisee, understanding this definition is crucial because it outlines the resources available to them for learning about and utilizing the Next-Gen Payments Solution. These documents should provide guidance on how to operate the system, train staff, troubleshoot issues, and ensure compatibility with other hotel systems. The availability and quality of this documentation can significantly impact the ease of implementation and the ongoing efficiency of payment processing at the hotel.

It's also important to note that IHG owns all Intellectual Property Rights in and to the Next-Gen Payments Solution and the Documentation. This means Even Hotels franchisees are granted a license to use the documentation but do not own it. Franchisees should ensure they understand the terms and conditions related to the use of this documentation to avoid any potential intellectual property infringements.