What data processed by FreedomPay on behalf of Even Hotels will IHG have access to?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Hotel acknowledges and agrees that IHG will have full access to the transactions and data processed on behalf of Hotel by FreedomPay.
Such information may include names, services purchased, usage, billings, payment status, payment card data, and other information related to IHG's management of the service relationship with FreedomPay.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, IHG (InterContinental Hotels Group) will have full access to the transactions and data processed on behalf of the Even Hotels location by FreedomPay. This includes a range of sensitive and operational information.
The specific types of data IHG can access include names, details of services purchased at the Even Hotels location, usage patterns, billing information, payment status, payment card data, and other information related to IHG's management of its service relationship with FreedomPay. This broad access enables IHG to monitor and manage various aspects of the payment processing and customer interactions within the Even Hotels franchise.
This level of access is granted to IHG to facilitate their oversight and management of the payment processing services provided by FreedomPay. While IHG has access to this data, the agreement also stipulates that the data provided by the Even Hotels location to FreedomPay remains the property of the Even Hotels franchisee, subject to the rights granted to IHG in the IHG-FreedomPay SPS Agreement. This ensures that while IHG can access the data for management purposes, the ownership and control of the data primarily reside with the franchisee.