Does the cost of ongoing equipment maintenance for the PMS hardware for Even Hotels vary?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
bill you and collect the fee from you for the required PMS software support and the PMS Provider provides the support.
You must also obtain ongoing equipment maintenance for the PMS hardware as arranged through either SCH or an approved vendor. The costs will vary according to your technology needs and the costs listed on the table are estimates.
The PMS provider or SCH will provide you with a third-party license and/or hosting agreement for the use of the PMS software.
Source: Item 6 — OTHER FEES (FDD pages 30–52)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the cost of ongoing equipment maintenance for the PMS (Property Management System) hardware can vary. The FDD states that franchisees must obtain ongoing equipment maintenance for the PMS hardware through either SCH or an approved vendor. The actual costs depend on the franchisee's technology needs. The costs listed in the table within the FDD are estimates, implying that the final amount may fluctuate.
This variability means that prospective Even Hotels franchisees should carefully assess their specific technology requirements and budget accordingly. Factors influencing the cost may include the size of the hotel, the complexity of the PMS hardware setup, and the vendor selected for maintenance services. Franchisees should obtain detailed quotes from SCH and approved vendors to get a more accurate estimate of these ongoing maintenance expenses.
Furthermore, the FDD mentions that hardware and software maintenance fees may vary based on the number of rooms at the hotel. This suggests that larger Even Hotels locations with more rooms may incur higher maintenance costs for their PMS hardware compared to smaller locations. Franchisees should factor in the size of their hotel when projecting these expenses.
In addition to PMS hardware maintenance, franchisees must also pay support fees for other property-level systems that interface with the PMS, such as telecommunications and electronic door locking systems. These additional support fees can further contribute to the overall technology maintenance costs for an Even Hotels franchise. Therefore, a comprehensive understanding of all technology-related maintenance requirements is crucial for accurate financial planning.