For Even Hotels, what charges are associated with the Access Point?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
fied by IHG from time to time). Proper site preparation is essential to the performance of the Hardware and no Hardware will be installed unless and until site preparation has been completed to the reasonable satisfaction of IHG.
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- Installation. IHG will notify Licensee of the projected Hardware installation date and will schedule it to be installed at the Hotel. Any Software or Hardware installation delay caused by Licensee will not affect Licensee's obligation to pay any fees or amounts due hereunder. Licensee will be responsible for the time and expenses of its employees, if any, required to assist in the installation of the Software or Hardware and additional expenses incurred by IHG or Service Providers resulting from delays in installation caused by Licensee or its Agents. Licensee will pay the travel and related expenses of, and shall provide lodging and meals to, IHG's and/or the Service Provider's personnel (or a reasonable per diem meal allowance). Licensee will be responsible for the costs of any site preparation work that must be performed by IHG or Service Providers, as well as the costs associated with the installation of any Hardware or Software not part of the Minimum Configuration. Licensee will obtain, coordinate, and notify IHG of the services of any external parties whose products or services Licensee desires to connect to or interface with the reservation system or property management system, such as telephone switches, point-of-sale devices, and in-room movie or entertainment services.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, franchisees are responsible for several fees related to the technology and systems used in the hotel. These include costs associated with the Next-Gen Payments Solution, WAN installation, and PMS training. The franchisee is responsible for procuring and maintaining all hardware, software, and data communication required to connect to the FreedomPay system. Additionally, if a scheduled implementation of the Next-Gen Payments Solution is not completed due to the franchisee's actions, a reschedule fee will be charged.
The franchisee is also responsible for the costs of site preparation work performed by IHG or service providers, as well as the costs associated with the installation of any hardware or software not part of the minimum configuration. They must coordinate and notify IHG of any external parties whose products or services they want to connect to the reservation system or property management system. The franchisee will pay the fee for the wide area network (WAN) installation according to IHG's or a Service Provider's standard rates, payable upon the WAN installation.
Furthermore, the franchisee will pay the fee for PMS training according to IHG's or a Service Provider's standard rates, payable in advance upon completion of an order form. The franchisee is also responsible for travel, lodging, and meal expenses for IHG or service provider personnel during site preparation and installation. These fees ensure that the Even Hotels property has the necessary technology and trained staff to operate efficiently and meet brand standards.