Does Even Hotels charge a fee for required or optional training services?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
ayment shall constitute a breach of this License and, in addition, such unpaid amounts will accrue interest beginning on the first day of the month following the due date at 1½% per month or the maximum interest permitted by applicable law, whichever is less.
IHG has the right, in its sole judgment, to require Licensee to tender all or any part of the payments due to IHG under this License to IHG or one or more of IHG's Affiliates or other designees.
4. IHG's Responsibilities:
A. Training.
During the License Term, IHG will continue to specify and provide required and optional training services and programs at various locations and in various formats. A fee may be charged for certain required and optional training services. Travel, lodging and other expenses of Licensee and its employees will be borne by Licensee. Reasonable charges may also be assessed for training materials.
B. Reservation Services.
During the License Term, so long as Licensee is in full compliance with its obligations hereunder, IHG will afford Licensee access to reservation service for the Hotel under the terms of the Master Technology Services Schedule set forth in Attachment "D" hereto.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, IHG (InterContinental Hotels Group), the franchisor, may charge fees for both required and optional training services and programs. These training sessions are held at various locations and offered in different formats. It is the franchisee's responsibility to cover the travel, lodging, and other related expenses for themselves and their employees attending these training programs. Additionally, Even Hotels may assess reasonable charges for training materials.
Furthermore, Even Hotels outlines that franchisees will pay fees for PMS (Property Management System) training provided by IHG or a service provider. This training is designed for the franchisee's employees who will be using the PMS. The Even Hotels franchisee must ensure that their staff participates in and complies with the required training, which includes instructor-led sessions conducted on-site or remotely before the PMS is operational.
The FDD specifies that hotel staff are required to attend the PMS training and demonstrate proficiency, with a minimum class attendance of 80% and a passing score of 90% or higher on the final exam. The franchisee is also responsible for providing adequate space for training during normal business hours. The fees for PMS training are determined according to IHG's or the service provider's standard rates, as detailed on an Order Form, and are payable in advance upon completion of the form.
In summary, while Even Hotels does provide training programs, franchisees should anticipate expenses for training fees, travel, lodging, meals, and materials. The PMS training has specific requirements for attendance and performance, ensuring staff are well-prepared to use the system effectively. Franchisees need to factor these costs into their initial and ongoing operational budgets.