For Even Hotels, what is AT&T's sole responsibility regarding Third-Party Services, unless a Service Publication specifies otherwise?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
Unless a Service Publication specifies otherwise, AT&T's sole responsibility with respect to Third-Party Services is to place Eligible Participant's orders for Third-Party Services, except that AT&T may invoice and collect payment from Eligible Participant for the Third-Party Services.
Source: Item 23 — RECEIPTS (FDD pages 99–438)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, AT&T's primary responsibility regarding Third-Party Services is to facilitate the placement of orders for these services on behalf of eligible participants, which would include Even Hotels franchisees. However, this is subject to the condition that a Service Publication does not state otherwise. AT&T may also handle the invoicing and payment collection for these Third-Party Services from the eligible participant.
This means that Even Hotels franchisees will likely need to go through AT&T to order any Third-Party Services required for their hotel operations. AT&T will also bill the franchisee for these services. However, it's important to note that AT&T's responsibility is limited to order placement and billing unless a specific Service Publication outlines additional responsibilities.
This arrangement could streamline the procurement process for franchisees by providing a single point of contact for ordering and billing of certain services. However, franchisees should carefully review the Service Publications for any Third-Party Services they utilize to understand the full scope of AT&T's responsibilities and any potential limitations. Franchisees should also confirm with Even Hotels and AT&T the specific Third-Party Services that are covered under this arrangement.