Who administers and manages the Total Protection for Network (ToPS) for Even Hotels?
Even_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
You must also obtain ongoing maintenance and support for the required PMS software, including upgrades and new versions (see Items 8 and 11) and other software including operating system upgrades and endpoint protection software. The endpoint protection software is part of the Total Protection for Network (ToPS), which will be administered and managed by AT&T via the FastConnect SD-WAN solution. Oracle will bill you and collect the fee from you for the required PMS software support and the PMS Provider provides the support.
Source: Item 6 — OTHER FEES (FDD pages 30–52)
What This Means (2025 FDD)
According to Even Hotels' 2025 Franchise Disclosure Document, the Total Protection for Network (ToPS) is administered and managed by AT&T through the FastConnect SD-WAN solution. This system includes endpoint protection software, which is a required component for franchisees.
For a prospective Even Hotels franchisee, this means that AT&T will handle the technical aspects of network security. The franchisee will likely need to coordinate with AT&T for the implementation and ongoing management of the ToPS system.
Oracle will bill and collect the fee for the required PMS software support, while the PMS Provider provides the support. Franchisees should budget for these ongoing technology costs and understand the specific responsibilities of each vendor (AT&T and Oracle) in maintaining the network and property management systems.