Does Epcon Communities warrant that the functions of the Epcon Communities Intranet will meet specific requirements or be error-free?

According to the 2025 FDD, Epcon Communities does not guarantee that the functions of its Intranet will meet specific requirements or be error-free. The FDD states clearly that Epcon Communities does not warrant that the Intranet will meet any specific requirement a franchisee may have, nor does it guarantee that the Intranet will be error-free or that its use will be uninterrupted. This disclaimer is a standard practice in franchising, as guaranteeing the uninterrupted and error-free operation of any software or online service is often impractical.

This means that franchisees should anticipate potential interruptions, errors, or limitations in the Intranet's functionality. While Epcon Communities provides the Intranet as a convenience for communication, franchisees are responsible for evaluating the accuracy, completeness, and usefulness of the information contained within it. This places the onus on the franchisee to verify critical information and not solely rely on the Intranet for all operational needs.

Furthermore, Epcon Communities limits its liability for any damages related to the Intranet service, including interruptions, suspensions, or termination of the service. This exclusion covers various types of damages, such as loss of profits, data, or other intangible losses, even if Epcon Communities has been advised of the possibility of such damages. The franchisee's sole remedy for any breach of the agreement related to the Intranet is to terminate the agreement, highlighting the importance of understanding the limitations and potential risks associated with relying on the Intranet for business operations.