Does Epcon Communities have the right to discontinue authorized goods and services?

According to the 2025 FDD, Epcon Communities retains the right to modify or terminate services provided through its online platforms. Specifically, Epcon Communities may update, modify, change, or terminate all or any part of the functionality available through its Databases or Web Site, including the Epcon Communities Intranet itself. This includes the modification or termination of any services provided.

This means that Epcon Communities has broad discretion to alter the resources and support it offers to franchisees via its online systems. These changes can occur through online notices, email, regular mail, or even fax transmissions. Franchisees are considered to have accepted these modifications if they continue to access the Databases or Web Site after receiving (or being expected to receive) notice of the changes.

For a prospective Epcon Communities franchisee, this indicates a potential risk that the tools, resources, and services initially offered might change over time. It is important to stay informed of any updates or modifications communicated by Epcon Communities and to understand that continued use of the online platforms implies acceptance of these changes. While this clause provides Epcon Communities with flexibility, it also places the onus on the franchisee to adapt to evolving systems and service offerings.

It is common for franchisors to update their technology and service offerings, but the breadth of Epcon Communities' right to modify or terminate services, "including the Epcon Communities Intranet itself," is notable. A prospective franchisee should inquire about the typical frequency and nature of such changes and how Epcon Communities ensures franchisees are adequately supported during transitions to new systems or services.