What is the maximum frequency that Epcon Communities will require computer system upgrades?
Epcon_Communities Franchise · 2025 FDDAnswer from 2025 FDD Document
On-Line Information Access Agreement (see attached Exhibit K to this disclosure document), and you must provide us with a copy of each signed agreement.
We do not provide technical assistance for any of the designated computer hardware or software components. Under the Franchise Agreement, you must periodically upgrade and/or update the hardware components and/or software programs that make up your personal computer system to meet our thencurrent minimum specifications and list of required capabilities. (Franchise Agreement, Section 5.10). There are no contractual limitations on the frequency or cost of this obligation, but we will not require these upgrades more often than annually. We estimate that the annual cost of options or required upgrades will be $350. We are not obligated to provide any ongoing maintenance, repairs, upgrades or updates.
We will not have independent access to the informa
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 39–48)
What This Means (2025 FDD)
According to Epcon Communities' 2025 Franchise Disclosure Document, franchisees must periodically upgrade their computer systems to meet the current minimum specifications. While there are no contractual limitations on the frequency or cost of this obligation, Epcon Communities states that they will not require these upgrades more often than annually. The estimated annual cost for these upgrades is $350.
This means that as an Epcon Communities franchisee, you should anticipate spending approximately $350 each year to keep your computer hardware and software up to date. These upgrades are necessary to remain compatible with Epcon Communities' systems and any third-party services they offer.
While Epcon Communities does not provide technical assistance for these upgrades, they do provide a password-protected website with the operations manual and online training modules. It is important to note that Epcon Communities is not liable for any malfunctions of your computer system or their website.