Is an Epcon Communities franchisee restricted from soliciting customers to purchase Units developed by them?
Epcon_Communities Franchise · 2025 FDDAnswer from 2025 FDD Document
You are not restricted from soliciting any customers to purchase Units developed by you, regardless of who they are or where they reside, whether directly or through other channels such as the Internet, telemarketing or other direct marketing. There are no restrictions on us, our affiliates, Epcon, Epcon Carolinas, Epcon Indiana, Epcon Tennessee, and Epcon Georgia or other franchisees (or our existing licensees) from soliciting customers, regardless of the customers' locations, whether directly or through other channels such as the Internet, telemarketing or other direct marketing. You will not receive any compensation from any sales made by us, Epcon, Epcon Carolinas, Epcon Indiana, Epcon Tennessee, Epcon Georgia or other Epcon Communities franchisees (or licensees) to customers located within your Market Area.
Source: Item 12 — TERRITORY (FDD pages 48–50)
What This Means (2025 FDD)
According to Epcon Communities' 2025 Franchise Disclosure Document, franchisees are not restricted from soliciting customers to purchase Units they develop. This means an Epcon Communities franchisee has the freedom to market and sell their developed properties to any customer, regardless of their location or how they are reached. This includes direct methods like in-person sales, as well as indirect channels such as internet marketing, telemarketing, and other direct marketing strategies.
This lack of restriction allows Epcon Communities franchisees to pursue a wide range of sales and marketing tactics to attract potential buyers. It also means that franchisees are responsible for their own customer acquisition efforts without territorial limitations imposed by Epcon Communities. However, the FDD also states that franchisees will not receive compensation from sales made by Epcon Communities, its affiliates, or other franchisees to customers within the franchisee's Market Area.
This policy contrasts with some franchise systems that impose strict territorial restrictions on marketing and sales activities. The open approach adopted by Epcon Communities could be seen as beneficial, as it allows franchisees to maximize their sales potential. However, it also means that franchisees must compete with Epcon Communities itself, its affiliates, and other franchisees for customers, potentially increasing marketing expenses and sales efforts.