Can Engineering For Kids interview employees, participants, parents, and customers during an inspection?
Engineering_For_Kids Franchise · 2025 FDDAnswer from 2025 FDD Document
6.10.1. We have the right, at any time during normal business hours: (i) to conduct inspections of the Franchised Business, including without limitation to inspect (and, if applicable, remove) the Proprietary Materials and any other curriculum documents, materials and products used or offered in the operation of the Franchised Business; (ii) to interview your employees, participants (and their parents and guardians), and customers; (iii) to observe and participate in Programs that your employees provide for participants; and (iv) to review your business records, including those maintained electronically or off premises. We can initiate these actions with or without prior notice to you. You must cooperate with such inspections by giving our representatives unrestricted access and rendering such assistance as our representatives may reasonably request. If we notify you of any deficiencies after the inspection, you must promptly take steps to correct them. If you fail to correct any deficiencies within a reasonable time, we have the right to correct such deficiencies and to invoice you for our expenses.
Source: Item 23 — RECEIPTS (FDD pages 53–138)
What This Means (2025 FDD)
According to the 2025 Engineering For Kids Franchise Disclosure Document, Engineering For Kids retains the right to conduct inspections of a franchised business. As part of these inspections, Engineering For Kids has the right to interview employees, participants (along with their parents or guardians), and customers.
This means that as an Engineering For Kids franchisee, you must allow Engineering For Kids representatives to speak with your staff, the children enrolled in your programs, and their parents during any inspection. These inspections can occur at any time during normal business hours, with or without prior notice.
The purpose of these interviews is likely to assess the quality of service, adherence to brand standards, and overall customer satisfaction. Franchisees are expected to cooperate fully with these inspections, providing unrestricted access and any assistance reasonably requested by Engineering For Kids representatives. Failure to cooperate or address any deficiencies identified during the inspection could lead to Engineering For Kids taking corrective action at the franchisee's expense.