What happens if deficiencies are found during an Engineering For Kids inspection?

• 6.10.1. We have the right, at any time during normal business hours: (i) to conduct inspections of the Franchised Business, including without limitation to inspect (and, if applicable, remove) the Proprietary Materials and any other curriculum documents, materials and products used or offered in the operation of the Franchised Business; (ii) to interview your employees, participants (and their parents and guardians), and customers; (iii) to observe and participate in Programs that your employees provide for participants; and (iv) to review your business records, including those maintained electronically or off premises. We can initiate these actions with or without prior notice to you. You must cooperate with such inspections by giving our representatives unrestricted access and rendering such assistance as our representatives may reasonably request. If we notify you of any deficiencies after the inspection, you must promptly take steps to correct them. If you fail to correct any deficiencies within a reasonable time, we have the right to correct such deficiencies and to invoice you for our expenses.
• 6.10.2. We may, from time to time, designate an independent evaluation service to conduct a "mystery customer," "student survey," and/or similar type, quality-control and evaluation program with respect to Engineering for Kids Businesses. You must participate in such programs as we require, and promptly pay the then-current charges of the evaluation service. If you receive an unsatisfactory or failing report in connection with any such program, you must immediately implement any remedial actions we require and pay us all expenses we incur to have the evaluation service re-evaluate the Franchised Business (as well as all expenses we may have incurred to subsequently inspect the Franchised Business) together with any costs or incidental expenses that we incur. We also have the right to implement customer satisfaction programs and surveys, and we will have the right to charge you a fee for each customer solicited in connection with such programs.

Source: Item 23 — RECEIPTS (FDD pages 53–138)