Where does the Customer Service training for Engineering For Kids take place?
Engineering_For_Kids Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location | |
|---|---|---|---|---|
| EFK Brand, Marketing | 2.0 | 0.0 | Remote Training or as | |
| Overview and Sales Training | designated | |||
| Initial Marketing Campaign | 3.0 | 0.0 | Remote Training or as designated | |
| Business Best Practices | 2.5 | 0.0 | Remote Training or as designated | |
| Computer System/Software | 2.0 | 0.0 | Remote Training or as | |
| and Technology | designated | |||
| Customer Service | 1.5 | 0.0 | Remote Training or as designated | |
| Personnel/ HR | 1.5 | 0.0 | Remote Training or as designated | |
| Engineering For Kids Curriculum | 7.5 | 0.0 | At a host Engineering For Kids program, or Remote Training or as designated | |
| Total | 20.0 | 0.0 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 25–36)
What This Means (2025 FDD)
According to Engineering For Kids' 2025 Franchise Disclosure Document, the Customer Service training takes place either through remote training or at a designated location. This training is part of the initial training program that new franchisees (or their Operating Principal or Designated Employee) must complete.
The Customer Service training for Engineering For Kids consists of 1.5 hours of classroom training. There is no on-the-job training listed for Customer Service.
Prospective franchisees should confirm with Engineering For Kids what the 'designated locations' are for training, and whether remote training is always an option or if in-person training is sometimes required. Understanding the format and location of the training is essential for planning and budgeting purposes.