Can Engineering For Kids charge a fee for customer satisfaction programs and surveys?
Engineering_For_Kids Franchise · 2025 FDDAnswer from 2025 FDD Document
We also have the right to implement customer satisfaction programs and surveys, and we will have the right to charge you a fee for each customer solicited in connection with such programs.
Source: Item 23 — RECEIPTS (FDD pages 53–138)
What This Means (2025 FDD)
According to Engineering For Kids' 2025 Franchise Disclosure Document, Engineering For Kids has the right to implement customer satisfaction programs and surveys. Furthermore, Engineering For Kids has the right to charge franchisees a fee for each customer solicited in connection with these programs.
This means that as an Engineering For Kids franchisee, you may be required to participate in customer satisfaction programs and surveys implemented by the franchisor. Additionally, you will be responsible for paying a fee for each customer that Engineering For Kids solicits as part of these programs. The FDD does not specify the amount of the fee.
It is important for prospective franchisees to factor in this potential cost when evaluating the overall financial investment required to operate an Engineering For Kids franchise. Franchisees should inquire about the typical frequency and scope of these customer satisfaction programs, as well as the associated fees per customer, to better understand the potential financial impact on their business.