Is Engel & Volkers responsible for hiring employees or other staff members for the franchisee?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
chise Agreement, Section 4.)
- (4) Provide access to the Engel & Völkers System and international network. (Franchise Agreement, Section 5.1.1.)
- (5) Provide training courses for you and your staff members, but it is your sole obligation to hire your employees or other staff members.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–54)
What This Means (2025 FDD)
According to Engel & Volkers's 2025 Franchise Disclosure Document, franchisees are solely responsible for hiring their own employees and staff members. While Engel & Volkers provides training courses for franchisees and their staff, the responsibility of hiring these individuals rests entirely with the franchisee. Engel & Volkers may offer continuing education for staff members but explicitly states they will not assist in hiring.
This means that prospective Engel & Volkers franchisees must independently manage the recruitment, interviewing, and hiring processes for their real estate brokerage. Franchisees should be prepared to allocate resources for these activities. This is a common arrangement in the franchise industry, where franchisees typically act as independent business owners responsible for their own staffing decisions.
Engel & Volkers's role is to provide the training and support necessary for the staff to operate within the Engel & Volkers system once they are hired. This includes access to the Engel & Volkers System Documentation, which contains recommended methods, specifications, procedures, and products for operating the franchised business. Franchisees should factor in the costs associated with training their employees, including travel, accommodation, and salaries, as these are borne by the franchisee.