Does Engel & Volkers reserve the right to offer additional training sessions?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
We reserve the right to offer additional, ongoing and supplemental training sessions at times and locations designated by us. We may make certain of these training sessions mandatory for you and we reserve the right to change a fee for attendance at this training.
Additional training courses: You and your designated employees will also be required to attend additional training, supplemental or refresher courses in accordance with the Engel & Völkers training program at times and locations designated by us and to pay our then current fees. We may delegate organization and execution of these mandatory training courses and also any additional voluntary seminars to an independent training center. We cannot predict how frequently franchisees must attend the additional training and it depends on an individual franchisee's particular circumstances. We may make certain of these training sessions mandatory for you, your sales advisors or employees.
Costs: You will bear the costs for your attendance and that of your employees and sales advisors at the training courses, including travel, accommodation and out-of-pocket expenses, and salaries of your employees and sales advisors.
If you request that training be conducted at your location and we agree to that request, depending on the training, you must pay, as we request i) the trainer's expenses for travel, accommodation, food and other out-of-pocket expenses and ii) the costs for the training location, and food and beverage cost for the training participants and any related service fees.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–54)
What This Means (2025 FDD)
According to Engel & Volkers' 2025 Franchise Disclosure Document, Engel & Volkers retains the right to provide additional training sessions. These sessions can be ongoing and supplemental, and may apply to specific franchisees, their sales advisors, or employees. Engel & Volkers determines the times and locations for these training sessions.
Engel & Volkers may mandate attendance at these additional training sessions and reserves the right to charge a fee for attending. The training offerings and requirements are subject to change as the Engel & Volkers system evolves. Franchisees are responsible for covering the costs of attendance, including travel, accommodation, out-of-pocket expenses, and salaries for their employees and sales advisors.
If a franchisee requests training at their location and Engel & Volkers agrees, the franchisee must cover the trainer's travel, accommodation, food, and other expenses, as well as the costs for the training location, food, beverages, and related service fees for the participants. This policy ensures that Engel & Volkers can adapt its training programs to meet the changing needs of the franchise system while placing the financial responsibility for these additional training sessions on the franchisee.