Does Engel & Volkers reserve the right to make changes in the System Documentation from time to time?

[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]

Other Pre-Opening Obligations

Before you open your franchised business, we will:

• (1) Designate your Protected Area. (Franchise Agreement, Section 2.3.)

• (2) Approve your location as described above, but we will not help with conforming your premises to local ordinances and building codes, or with obtaining the required permits, or constructing, remodeling, the Americans with Disabilities Act or decorating your premises. (Franchise Agreement, Section 3.1 and Appendix 1.)

• (3) Authorize your use of the ENGEL & VÖLKERS and other Trademarks in your business. (Franchise Agreement, Section 4.)

• (4) Provide access to the Engel & Völkers System and international network. (Franchise Agreement, Section 5.1.1.)

• (5) Provide training courses for you and your staff members, but it is your sole obligation to hire your employees or other staff members. (Franchise Agreement, Sections 5.1.2 and 9.)

• (6) Provide access to the System Documentation, which contains our recommended methods, specifications, procedures and products for operation of your franchised business under the Engel & Völkers System. We reserve the right to make changes in the System Documentation from time to time. (Franchise Agreement, Sections 5.1.4 and 11.2.)

• (7) Make available marketing materials and products and provide specifications regarding the Brokerage Design for equipment, signs, fixtures, though we do not deliver or install any such items. (Franchise Agreement, Sections 1.3, 10).

• (8) Make our proprietary Integrated Product Suite available and integrate you into the Engel & Völkers information technology network. (Franchise Agreement, Section 5.1.6.)

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–54)